(Articles 8, 13, 14 and 21 of the General Data Protection Regulation - RGPD)

This privacy notice explains how we use the personal information we collect about you when you use the hipercentrodomovel.pt website

This privacy policy is applicable to the hipercentrodomovel.pt website (hereinafter referred to as the “site”). By using this site, you agree with the use that we may make of the personal information that is submitted and/or collected to us, carried out within the scope and under the terms of this privacy policy.

What information do we collect about you?

To access the site, it is not necessary to make any registration, however, if you participate in any of the services offered by the site, we collect personal information to manage the services offered by this site, such as: name and surname, company, address, location, telephone and E-mail address.

We do not collect any kind of sensitive information. Sensitive information includes data such as: race or ethnic origin; political opinions; religious or similar beliefs; physical or mental health; sexual orientation or criminal record. Whenever you voluntarily provide sensitive information, we assume your explicit consent to use that information in connection with the purpose for which it was provided.

As you visit our website, we will record:

  • Products You've Viewed: We'll use this, for example, to show products you've viewed recently
  • Location, IP address and browser type: we will use it for estimating taxes and shipping
  • Shipping address: we will ask you, for example, to estimate shipping costs before placing an order!

We also use cookies to maintain cart content while browsing our website.

When you shop at our store, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information such as username and password. We will use this information for purposes such as:

  • Send you account and order information
  • Respond to your requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with all legal obligations we have, such as tax calculation
  • Improve our store offers
  • Send you marketing messages if you wish to receive them

If you create an account, we keep your name, address, email and telephone number, which will be used to fill in your details in the next orders.

How do we use information about you?

The data collected is used to process your order, manage your account and, if you agree, send you by email information about other products and services that we think may be of interest to you.

We use the information collected from the site to personalize your next visits to our site.

When processing your order, we may send your data to, and also use information from, credit and fraud prevention agencies.

Who on our team has access?

Our team members have access to the information you provide us. For example, store administrators and managers can access:

  • Order information, what you bought, when you bought it and where it will be shipped, and
  • Customer information such as name, email and billing and shipping address.

Our team members have access to this information to fulfill orders, process returns and provide customer support.

What rights do you have over your data?

If you have an account on this site, or have left comments, you can request to receive an export file with the personal data held about you, including any personal data you have provided. You can also request that the stored data be deleted by simply contacting our team. This does not include any personal data that is mandatory to keep for administrative, legal or security purposes.


They are small text files stored on your computer that serve to collect information about your device and information about your user experience. This information is used to record the number of visits made and to compile statistical information about website activity.

Types of Cookies depending on the entity that manages them:

  • Own cookies: a cookie managed by this domain / website.
  • Third-party cookies: a cookie managed by another domain/website.
  • Persistent cookies: cookie information is permanently stored on your device.
  • Session cookies: cookie information is not permanently stored on your device.

If you leave a comment on our website, you can choose to save your name, email address and website in cookies. This is for your convenience so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie does not contain personal data and will be deleted when you close your browser.

When logging in, some cookies will be set to save your session information and your screen display choices. Login cookies last for one year. If you select “Remember me”, your session will persist for two weeks. Upon logging out, login cookies will be removed.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not include personal data, it only indicates the content ID of the article you have just edited. Expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves as if the user were visiting those websites.

This site may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged in to this site.

Making personal data available to third parties

We may hire other companies or individuals to manage your request for information, maintain this site or carry out our business activities. We can therefore give these companies access to your personal data, but always for the purposes for which they were collected and always under our direction and responsibility. In response to a court order, subpoena, government investigation, or otherwise required or permitted by law, we may disclose your personal data. We do not make information available to third parties for their own marketing purposes and we do not carry out marketing operations for third parties.

How long is your data retained

We will keep your personal information for as long as necessary to fulfill the purposes for which it was collected. Data will be deleted in accordance with our data retention policy.

If you leave a comment, the comment and its metadata are saved indefinitely. This is so that any subsequent comments can be automatically recognized and approved, rather than putting them in a moderation queue.

For users who register on our site (if any), we store the personal information provided in your user profile. All users can view, edit, or delete their personal information at any time (with the exception that they cannot change their username). Site administrators can also view and edit this information.

Is my data safe?

We implement accepted standards of technology and security to protect the loss, misuse, alteration or destruction of personal information. We require all our employees to keep any personal information confidential and only authorized personnel have access to this information.

international transfers

Your personal information may be transferred, archived or processed in a country other than the one where it was collected and the data subjects' origin. In these cases, the transfer of data is carried out in accordance with the requirements of the General Data Protection Regulation (GDPR) and other data protection legislation.


We accept payments via bank transfer, ATM, payshop and mbway. These last 3 payment methods are processed in partnership with the company EuPago and when processing these payments some of your data is sent to EuPago, being necessary information to process and manage the payment, such as the order total and billing information.


We may collect personal data such as your name and email address and use this data to send you promotional content after your consent.

Changes to this privacy notice

This Privacy Policy may be amended at any time. The latest change date can be seen from this statement. Changes are effective from the last change date indicated. Please check this privacy policy regularly to check for any changes to the way we use your personal information.

Our privacy policies are regularly reviewed and any changes will be posted on this website. The last update is from November 24, 2018.


If you have any reservations about the way in which we use your personal information, you have the right to submit this complaint to the competent supervisory authority - National Data Protection Commission. For any questions you may have about this privacy policy, please contact us using our contact form.